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The method by which interior
designers work is as varied as the finished products they produce. They often
use combinations of methods depending on the scope of the services required of
them.
Initial Consultation
The initial consultation enables
an interior designer to evaluate the project, present a portfolio, discuss terms
and determine whether the project is a good fit of capabilities and services. It
also may be possible to make valuable suggestions based on first impressions of
the space. This gives a client time to evaluate the designer to determine
capabilities, comfort level and compatibility. Initial consultations are handled
in a variety of ways. Interior designers may or may not charge for this service.
Much depends on the level of experience, their existing work load, the standard
policies of the firm or the distance from their office to the site of the
project. Travel time is valuable time and will add to the cost of the project.
While many designers offer their
initial consultation at no charge, the client may not get the best overview by
utilizing this method. The old adage, "You get what you pay for," may apply
here. For those who offer free initial consultations, many may wait until an
agreement is reached before sharing their thoughts completely. While some
individuals will bid a job, a method typically reserved for commercial work, the
majority of residential interior designers do not utilize this method. Much of
the design work is achieved successfully by having time to fully understand
clients, their needs, desires and lifestyles, which cannot be fully understood
in one meeting or in a bid situation.
Retainers
Often an interior designer will
request a retainer fee be paid, in advance, once an agreement has been reached
to hire the designer. This fee represents what the designer feels will
adequately cover both designer's and employees' time to plan the project.
Retainers are usually applied to the project.
Fee Based (set price)
The design firm reviews the
project to establish a complete scope of services. They a bid is submitted (a
set price), typically based on the number of hours, square footage, or various
other methods. The fee is paid in increments throughout the life of the project
or as items are received and delivered or services are rendered. While this may
seem advantageous, it may not be if the project is under-estimated. Going with
the lowest price may result in sub-standard services. A rule of thumb often used
is to discard the lowest and highest bids and then select from the rest.
Square Foot
Based (set price)
With this method, pricing for the
project is based on a square-footage basis for the spaces under consideration
Fee Based or Square Foot Based
methods are difficult for many interior designers to utilize, because they do
not relate to the client in any way. One client may require more services than
another and one client may be more demanding than another, even if the house is
on the same street, in the same neighborhood, by the same builder. It is a risk
some professionals are willing to take and others are not.
By the Hour
The designer assists you on an
hourly, as-needed basis, relaying ideas which you are free to implement as you
see fit. Fees range from approximately $60-$300/hour depending on level of
expertise, region and demand for services.
Cost Plus
The designer handles the design
process and is paid to implement the purchase of goods on a cost-plus basis.
These arrangements usually include mark-ups on all charges including freight and
delivery.
We do not recommend this method
for several reasons. Primarily, although it seems safer, it is misleading.
"Costs" vary greatly from firm to firm. Much depends on volume and purchasing
agreements made between the manufacturer and the design firm. Secondly, interior
designers are offering more than simply products. Complete interior design
services include custom designs, custom finishes, custom fabrication, delivery,
freight, installation, liability, etc. And, the level of overhead for these
services can vary greatly from one firm to another. Consumers do not expect a
retailer to share cost information; rather they work from a retail price and
receive discounts based on seasonal sales, volume purchases, etc.
Hourly & Cost Plus
The designer charges by the hour
for meetings with the client, time preparing specifications and budgeting, but
handles the purchase of goods on a cost-plus basis.
Retail/Commission
In this instance interior
designers often make their living on a commission basis related to the volume of
products sold and offered by specific manufacturers. While this method is common
and may seem a safe approach for the consumer, it is not necessarily the best
way to hire interior design services. Not all salespersons are created equally
and motivations for the sale vary from salesperson to salesperson. Not all
products are created equally and you may be limited by what a particular company
has to offer. Commissions are figured into the price, whether or not the person
is talented, educated, licensed or not. Therefore, should you choose an interior
design working in a retail scenario, ask for references and credentials.
Keep in mind, IN ALL CASES, you are paying for
any showroom space required to display merchandise so you are able to determine
quality, utilities and overhead, a designer's time and experience, the labor and
materials to fabricate products, packaging, freight, handling, delivery
personnel and equipment, advertising and promotion, and tax.
Furniture is a major investment, one which
should last you a minimum of 10 to 20 years, perhaps a lifetime. It may even
become an antique? Classic proportions accompanied by durable finishes and
fabrics will serve you best in the long run for your investment, no matter what
style preferences you lean toward. By using interior designer services you
receive the benefit of their expertise to help you refine your selections and to
avoid costly mistakes. They guide you toward the best purchase and help unify
your selections into a cohesive, well-functioning environment, be it private or
public.
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